Last updated: 12 August 2026
This Privacy Policy explains how CasinosWithNeosurf, referred to as “we”, “us” or “the website”, collects, uses and protects information when you visit https://casinoswithneosurf.com/ or contact our team.
We are committed to processing personal data transparently and only when there is an appropriate reason to do so. This policy should be read together with any cookie notice displayed on the website.
1. Who Is Responsible for Your Data
For the personal information processed through this website, CasinosWithNeosurf acts as the data controller.
Privacy enquiries can be sent to:
Email: info@casinoswithneosurf.com
Website: https://casinoswithneosurf.com/
2. Information We May Collect
The information collected depends on how you interact with the website.
Information You Provide
When you contact us, report an error or request a casino review, we may receive:
- your name;
- your email address;
- the content of your message;
- any files or supporting information you choose to provide;
- records of our correspondence.
Please do not submit casino passwords, complete Neosurf voucher codes, payment details, identity documents or other information that is not necessary for your enquiry.
Technical and Usage Information
When you browse the website, certain technical information may be recorded automatically by our hosting, security or analytics systems. This can include:
- IP address;
- browser and device type;
- operating system;
- approximate location derived from an IP address;
- pages viewed and referring pages;
- date, time and duration of a visit;
- cookie or similar identifiers;
- interactions with internal and external links.
We do not intentionally collect special-category personal data through the website.
3. How We Use Information
We may process information to:
- operate, maintain and secure the website;
- respond to enquiries and feedback;
- investigate corrections and review requests;
- understand how visitors use our content;
- detect spam, fraud and technical abuse;
- improve website navigation and performance;
- measure visits and the effectiveness of our content;
- track referrals to third-party casino websites;
- comply with legal or regulatory obligations;
- establish, exercise or defend legal claims.
We do not use information submitted through the contact page to operate a casino account or process gambling transactions.
4. Legal Bases for Processing
Where the UK GDPR, EU GDPR or similar data-protection rules apply, we rely on one or more of the following legal bases:
- Consent: when you agree to optional cookies or a particular use of your information.
- Legitimate interests: when processing is necessary to operate, secure, analyse or improve the website and those interests do not override your rights.
- Contractual steps: when you ask us to take steps relating to a service or agreed collaboration.
- Legal obligation: when we must retain or disclose information to comply with applicable law.
- Legal claims: when processing is necessary to protect our rights or respond to a dispute.
You may withdraw consent at any time where consent is the relevant legal basis. Withdrawal does not affect processing already carried out lawfully.
5. Cookies and Similar Technologies
CasinosWithNeosurf may use cookies, pixels and comparable technologies. These technologies can support essential website functions, remember settings, measure traffic and record whether a visitor follows an affiliate link.
Cookies may include:
- Essential cookies, which support security and core website operation;
- Preference cookies, which remember selected settings;
- Analytics cookies, which help us understand visits and page performance;
- Affiliate cookies, which may attribute a referral to CasinosWithNeosurf;
- Third-party cookies, which may be placed by embedded services or external partners.
Where required, non-essential cookies will only be activated after consent. You can change your selection through the cookie controls provided on the website or remove cookies using your browser settings. Blocking certain cookies may affect some website functions.
6. Affiliate Links and External Casino Websites
Some links on CasinosWithNeosurf are affiliate links. If you click one, a partner may record that the visit originated from our website. If you later register or complete another qualifying action, we may receive a commission.
External casino websites have their own privacy policies, cookie practices and legal responsibilities. CasinosWithNeosurf does not control how these operators process your information. Review the privacy policy and terms of any third-party website before creating an account or providing personal data.
7. Sharing Personal Information
We may share limited information with service providers that help us run the website, such as:
- hosting and infrastructure providers;
- website security and spam-prevention services;
- analytics and performance services;
- email and communication providers;
- technical contractors;
- affiliate networks and tracking providers;
- professional legal or accounting advisers.
These parties may only use data for the agreed purpose and subject to applicable contractual or legal safeguards.
We may also disclose information if required by law, a valid court order or a competent authority, or when reasonably necessary to protect the website, our users or another person from fraud, abuse or security threats.
We do not sell personal information for money.
8. International Data Transfers
Some service providers may process information outside your country or outside the European Economic Area. Where data-protection law requires it, we use recognised safeguards such as an adequacy decision, approved contractual clauses or another lawful transfer mechanism.
9. Data Retention
We retain personal information only for as long as reasonably required for the purpose for which it was collected.
Contact messages may be kept while an enquiry is handled and for a limited period afterwards to maintain an appropriate record. Technical logs and analytics data may be stored for shorter or aggregated periods depending on the service used. Information may be retained for longer when required by law or necessary in connection with a dispute or security investigation.
10. Your Privacy Rights
Depending on your location, you may have the right to:
- request access to your personal information;
- ask us to correct inaccurate or incomplete information;
- request deletion of your information;
- restrict particular types of processing;
- object to processing based on legitimate interests;
- withdraw consent;
- request a portable copy of eligible information;
- lodge a complaint with a competent data-protection authority.
These rights are not absolute and may be subject to legal exceptions. To submit a request, email info@casinoswithneosurf.com with the subject line Privacy Request.
We may ask for information necessary to confirm your identity. We will not ask for more identification data than is reasonably required.
11. Data Security
We use reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, loss or misuse. These measures may include access controls, secure connections, software maintenance, backups and security monitoring.
No internet service can guarantee complete security. Users should avoid sending sensitive financial data, passwords or complete voucher codes by email or through a contact form.
12. Children and Age Restrictions
CasinosWithNeosurf is intended for adults. Our gambling-related content is not directed at children or anyone below the legal gambling age in their jurisdiction.
We do not knowingly collect personal information from minors. If you believe a minor has provided personal data through the website, contact us so that we can investigate and delete it where appropriate.
13. Automated Decision-Making
CasinosWithNeosurf does not use personal information submitted through the website to make decisions that produce legal or similarly significant effects through fully automated processing.
14. Do Not Track Signals
Some browsers transmit “Do Not Track” signals. Because there is no universally adopted standard for responding to these signals, the website may not respond to them automatically. You can still control cookies through the website’s consent tool and your browser settings.
15. Third-Party Links
Our articles contain links to casino operators, payment providers, regulators, support organisations and other external resources. We are not responsible for the content, availability, security or privacy practices of these independent websites.
Following an external link is at your own discretion. Check the destination address and its policies before submitting information.
16. Changes to This Privacy Policy
We may update this Privacy Policy when our website, service providers or legal obligations change. The revised version will be published on this page, and the “Last updated” date will identify the current version.
Material changes may also be highlighted through an additional website notice where appropriate.
17. Contact Us About Privacy
Questions or requests concerning this Privacy Policy can be sent to:
Email: info@casinoswithneosurf.com
Website: https://casinoswithneosurf.com/
CasinosWithNeosurf is an independent informational and casino-comparison website. It is not part of, owned by or officially affiliated with Neosurf or Neosurf Cards SAS.